atv99 Terms and Conditions

01Introduction and Applicability

These terms and conditions ("Terms") apply to the use of the atv99 platform and its associated services ("Platform" or "Services"). By using the atv99.cam website, you fully agree to these Terms.

These Terms form a legal agreement — between you (the user) on one side and the entity operating atv99 on the other. It is your responsibility to read this document in full before accessing or registering on the Platform.

These Terms must be read together with atv99's Privacy Policy and Responsible Gaming Policy, both of which form an integral part of these Terms.

02Eligibility and Age Requirement

To open an account and use the services on the atv99 platform, you must meet the following eligibility criteria:

• You must be at least 21 (twenty-one) years of age — this platform is for users aged 21 and above only.
• You must be a mentally competent adult who is capable of making your own decisions.
• All information provided during account registration must be truthful, accurate, and complete.
• Each individual may register only one account.
• If your account has previously been cancelled or banned by atv99, you are not permitted to open a new account.

atv99 may at any time request a valid government-issued ID (national ID card, passport, or driving licence) for age verification. atv99 reserves the right to hold withdrawals until verification is complete.

03Account Registration and Management

3.1 Registration Process

To register with atv99, you must provide an active mobile number or email address. Identity verification may be required before your account is fully activated.

3.2 Account Security

It is your responsibility to keep your account login credentials (username and password) completely confidential. Allowing anyone else to use your account is prohibited. You are fully responsible for all activities carried out from your account.

• Keep your password strong and unique — do not reuse passwords from other sites.
• If you suspect unauthorised access to your account, contact us immediately via live chat.
• Always log out after using a public or shared device.

3.3 Responsibility for Keeping Information Accurate

It is your responsibility to ensure that the information in your account (name, date of birth, contact details) remains accurate and up to date at all times. atv99 will not be held responsible for delayed or cancelled withdrawals resulting from incorrect information.

04Deposits and Withdrawals

4.1 Deposit Rules

Funds can be deposited into atv99 using the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳200.

• The account used for deposits must be registered in your own name.
• Deposits from third-party accounts are prohibited and may result in account suspension.
• All deposit transactions are secured with SSL encryption.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours.

• Withdrawals can only be made to the same payment method used for the deposit.
• Identity verification must be completed before submitting a withdrawal request.
• Withdrawals may not be processed if there is an active bonus wagering requirement on the account.
• atv99 reserves the right to hold withdrawals if fraudulent activity is suspected.

05Bonuses and Promotional Offers

5.1 Welcome Bonus

Newly registered members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳10,000. To receive this bonus, the first deposit must be made after registration.

5.2 Wagering Requirements

Any winnings from a bonus must meet a 20x wagering requirement before they can be withdrawn. For example, if you receive a ৳1,000 bonus, you must wager ৳20,000 before withdrawing.

5.3 General Bonus Terms

• Each bonus offer has its own expiry period — unused bonuses will be cancelled once they expire.
• Attempting to earn bonuses using multiple accounts or a VPN will result in the bonus being cancelled and the account being banned.
• Bonus balances cannot be withdrawn before the wagering requirement is completed.
• atv99 reserves the right to modify, suspend, or cancel any bonus programme at any time.
• Each bonus offer applies once per individual, household, household address, or IP address.

5.4 VIP Programme

atv99's VIP programme has four tiers: Bronze, Silver, Gold, and Platinum. Players can advance to higher tiers through regular play. Each tier offers weekly cashback benefits — up to 0.2% at Bronze, up to 0.5% at Silver, up to 0.8% at Gold, and up to 1.0% at Platinum.

06Gameplay and Fair Play

6.1 Gaming Policy

All games operated on atv99 are conducted in a fair and transparent manner. Our platform features games from world-class providers including Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming.

6.2 Technical Issues

If a game session is interrupted due to a technical error, connection loss, or server issue, atv99 will settle the balance based on the last recorded state of that game.

• atv99 reserves the right to correct any obviously erroneous payouts arising from a software fault.
• In the event of any dispute over a game result, the server log will be considered the definitive record.

6.3 Betting Restrictions

atv99 sets minimum and maximum bet limits for each game and event. These limits are subject to change at any time. atv99 also reserves the right to adjust the bet limits for any specific user.

07Responsible Gaming

atv99 takes responsible gaming very seriously. We believe gaming is a form of entertainment and should not be treated as a source of income.

• Users can set their own deposit limits, session time limits, and betting limits.
• A Self-Exclusion option is available to temporarily or permanently exclude yourself if needed.
• If you suspect a gaming addiction, please contact us immediately via live chat.

For more details on responsible gaming, visit our Responsible Gaming page.

08Prohibited Activities

The following activities are strictly prohibited on the atv99 platform. Engaging in them may result in immediate account closure and forfeiture of the balance:

• Creating multiple accounts or operating an account in someone else's name.
• Placing strategic bets with the intent to abuse bonuses (Bonus Abuse).
• Using fraudulent payment methods or participating in money laundering activities.
• Hacking the platform's software, using bots, or engaging in any other technical manipulation.
• Colluding with other users to manipulate games.
• Misusing the atv99 name or brand to deceive third parties.
• Attempting to bypass restrictions using a VPN or proxy.

09Privacy and Data Protection

atv99 gives the highest priority to protecting users' personal data. Our platform uses SSL encryption to keep your information secure.

We use your personal data only for the following purposes:

• Account verification and identity confirmation.
• Processing financial transactions.
• Meeting legal obligations.
• Providing customer support.
• Fraud prevention and security assurance.

To learn more about how your data is handled, please read our Privacy Policy.

10Intellectual Property and Intellectual Assets

All content on the atv99 platform — including logos, designs, software, text content, graphics, videos, and other elements — is the intellectual property of atv99 or its licensors.

• Copying, distributing, or commercially using any content from the platform without prior written permission is prohibited.
• atv99's trademarks or brand name may not be used for personal or commercial purposes.
• Reverse engineering or decompiling the platform's software is strictly prohibited.

11Limitation of Liability

To the maximum extent permitted by applicable law, atv99 will not be liable for the following:

• Game interruptions caused by internet connection loss or technical faults.
• Account credentials being inadvertently obtained by a third party due to user negligence.
• Transaction delays caused by a third-party payment provider.
• Service downtime due to unplanned server maintenance or unavoidable circumstances.

atv99 is committed to maintaining the highest standard of service. However, uninterrupted service cannot be guaranteed.

12Account Suspension and Closure

12.1 Account Closure by atv99

atv99 may suspend or permanently close an account without prior notice in the following circumstances:

• If any clause of these terms and conditions is violated.
• If evidence of fraudulent activity is found.
• If false information is provided during identity verification.
• If age verification fails.
• Upon instruction from a regulatory authority.

12.2 Account Closure by the User

You may request account closure at any time via live chat. Before the account is closed, you will be given the opportunity to withdraw all valid balances (excluding active bonuses).

13Terms and Conditions Changes

atv99 reserves the right to amend these terms and conditions at any time. Users will be notified of significant changes via email or through the platform.

Continuing to use the platform after the updated terms and conditions have been published will be taken as your acceptance of the revised terms. You are therefore advised to visit this page regularly.

14Contact & Support

If you have any questions or uncertainties regarding these terms and conditions, please contact us:

• Live Chat: Support in Bengali is available 24/7.
• Email: [email protected]

Our support team is always by your side. Report any dispute or complaint directly via live chat — we will try to resolve it promptly.